Common queries answered
Frequently asked Questions
After payment is received, products will be delivered in 2-5 business days to NSW/ACT, QLD and VIC. SA and WA could take up to 7 business days.
All purchases made at JSE Marine online store can be returned for refund or exchange within 30 days of receipt purchase. To be eligible for return, items must be
- Unused
- In original packaging
- In same condition as received.
To initiate a return please email admin@jsemarine.com.au with your receipt number and reason for return. Refunds will be processed to original payment method within 7 days of receiving the returned item.
After processing an order to the wrong shipping address please contact our support team on admin@jsemarine.com.au to change your shipping address
All orders will be tracked via Australia Post tracking. The tracking link will be sent to the email from the order
Contact our support team on our below details
admin@jsemarine.com.au
If any part of your order information is incorrect or a mistake has been made. Please email our support team on admin@jsemarine.com.au
We ship orders Australia wide and to all Asian Pacific countries
Our goal is to have all your items shipped in one package